إرشادات المجتمع

The Discussion Corners on this website and in ZAPP (section 6), the O Level Computer and A Level Computing Facebook groups, the O Level and A Level pages, the CS with ZAK and AskZ Gaming Discord servers (where AskZ, an AI, answers /askz questions and hosts quiz games in public — it can be wrong; check the mark scheme), ZAK's YouTube channel comments, class WhatsApp groups, ZAKATHON venues, and any other space ZAK or the admissions team run. Each platform's own rules apply too, and the Acceptable Use Policy applies everywhere.

• Ask questions — any question. Explain your reasoning; show what you tried.
• Answer others generously and cite the syllabus section or mark scheme when you can.
• Post past-paper questions by reference (paper, session, question number) and discuss them; link to the Past Papers page rather than uploading files.
• Share your results, successes and struggles; celebrate others'.
• Use your real name (or the name your school knows you by) in class groups so ZAK knows who is who.
• Report posts that break these rules to an admin.

• Bully, mock, harass or discriminate — including “jokes” about someone's school, grades, gender, religion, ethnicity or background.
• Post or request leaked, live or pre-release exam content, or anything that would be exam malpractice under Cambridge's rules.
• Upload pirated textbooks, other teachers' paid notes or Success Pack contents. Cambridge past papers are linked, not uploaded.
• Advertise other tuition, apps, services or “guaranteed A*” schemes, or DM members to sell anything.
• Post political, sectarian or religious argument, or anything sexual, violent or hateful.
• Share other members' phone numbers, photos or messages outside the group.
• Spam, chain messages, off-topic memes in class groups, or “good morning” floods.
• Impersonate ZAK, admins or centre staff.

Joining the Facebook groups means answering a few membership questions (which course you are preparing for, your school and city, your exam series) and agreeing to these rules; requests that leave them blank or do not fit the group are declined. Posting is by approval: every new post is held until an admin approves it, and posts that are off the syllabus, advertise other tuition, ask for leaked or live papers, or come from brand-new or repeatedly-warned accounts are declined — some of that automatically by Facebook's own group rules — with a short message saying why. Members who keep spamming or advertising are removed.

Admins (ZAK, the admissions team and appointed student moderators) may delete posts, mute or remove members, and turn off comments, at their discretion and without explanation. Typically: a warning, then a temporary mute, then removal; serious breaches (leaks, harassment, adult content, safety issues) mean immediate removal and, where a student is involved, a message to their parent or school. Removed members can appeal by email to contact@cswithzak.com. Admins' decisions on the platform are final.

Groups are private spaces; screenshots of other members' posts should not be shared outside them. ZAK may share anonymised student questions or answers as teaching material. Members' data on the platform is handled under the platform's privacy policy (Meta, Google, Discord), not ours. To answer quickly, the text of a question or comment left on ZAK's pages or groups (with the commenter's display name) may be passed to AskZ to draft a reply; ZAK reads and approves every reply before it is posted, and those drafts are deleted from our server within a year. The Discord server is open, so treat what you post there as public.

The Discussion Corners follow sections 2–3, plus these rules. Before your first post you tick I agree to the Community Guidelines (on the nickname form, or once before your next post if you chose a nickname earlier); there is no tolerance for objectionable content or abusive users.

• Your nickname is the name everyone sees. It must not be your email, a phone number, someone else's name, or pretend to be ZAK, AskZ, a teacher or a moderator.
• Anonymous posts hide your nickname from classmates only — ZAK and your class teacher can still see who wrote them, and the rules still apply.
• No contact details, no meet-ups. There are no private messages here on purpose: don't post emails, phone numbers, social-media handles or invitations to other apps. Posts with them are refused.
• Exam integrity. Never post or ask for live or leaked exam content; past papers are fine.
• @AskZ is an AI. Its answers can be wrong — check them against the mark scheme, and don't use it to argue with or embarrass anyone.
• Help well. Explain, don't just paste answers to homework your teacher set; accept the answer that solved your question.

What happens when rules are broken. Every post is checked automatically before and just after it appears. A post that fails is not shown and counts as a warning: a second warning within a week pauses posting for 10 minutes, a third mutes you in that corner for 24 hours and ZAK is emailed straight away, a fourth for 7 days. Three reports from different people hide a post until ZAK looks; a report of unsafe or upsetting content or of shared personal details is emailed to ZAK straight away (he is told how many people reported it, never who). ZAK can restore, hide or delete posts and pause an account from posting in every corner; a class teacher can do the same inside their own corner, make students reply-only, slow the corner down, mute or remove members. Anyone can block anyone: you stop seeing them and they can no longer reply to your threads. To ask for a second look at a decision, email contact@cswithzak.com.