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Getting help on any page

Where help lives — always in the same places — and who to ask when a guide isn't enough.

3 steps about 2 min Students, Teachers, Parents

Step 1: The ? button
Where: Top bar → ? (or the ? key)
Opens the Help panel without leaving the page: Help for this page (the guides for the screen you are on), a search across every guide and FAQ, the site tour and the Help Centre.
Step 2: Ask Z
Where: Bottom-right AskZ button
The AI tutor knows every page of this site and the syllabus. Ask “how do I…?” as well as Computer Science questions. It is an AI, not a person.
Step 3: Reach a person
Where: Help panel → Still stuck?
WhatsApp is fastest; email works too. For classes and enrolment, the admissions team answers on WhatsApp (Tuition).
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