Legal & policies
Straight talk about your rights, our rules and your data.
Every document is written in plain English first, with the legal detail underneath. 13 documents · last updated 20 Sept 2026 · questions to contact@cswithzak.com.
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AskZ is an AI
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An independent teacher's site. Cambridge material is theirs; one email removes anything.
What changed
Material changes are listed here for at least 30 days (Terms §13). Each document also carries its own version and date.
Added the AI-narrated page-overview videos (Home, the three course pages, Tools, AskZ, Tuition, About): generated with Google's NotebookLM from each page's own content, published on ZAK's YouTube channel and played in a click-to-play window on the page — AI Policy §7, Copyright §1 and §3, Privacy §5 (the YouTube thumbnail now loads on those pages as well), Accessibility §2.
AskZ & AI TransparencyCopyright, Trademarks & TakedownPrivacy PolicyAccessibility Statement
Added the footer site-visits counter (a session-storage flag `zak-visit`; the server keeps only counts — Privacy §3c, Cookies §2). Analytics now follows local law: in the EU/EEA, UK and Switzerland Google Analytics is opt-in (off until you press “Allow analytics” on the banner); elsewhere it is on by default with the footer opt-out. The country is read from the request once and never stored. Privacy §3 and the Cookies notice §3–4 describe the two regimes. Also: the Statometer (topic and sub-topic exam statistics computed from the question bank) is described as an estimate, not a prediction (Disclaimer §5, AI Transparency §7); the Facebook study groups now use membership questions and post approval, with daily posts assembled from the site's checked material and replies that AskZ may draft but ZAK approves one by one (Community Guidelines §4, AI Transparency §7).
Privacy PolicyCookies & Local StorageSecurity & Responsible DisclosureEducational DisclaimerAskZ & AI TransparencyCommunity Guidelines
Added optional student accounts (email code sign-in, progress synced through the AskZ Worker, delete-my-account — Privacy §3l), Google Analytics switched to on-by-default with a one-click opt-out and Global Privacy Control honoured, site-wide search (a “recent picks” key), AskZ Smart Notes and ZAK Assignments (written by AI once per topic, not reviewed line by line, cached in your browser), the video library, the Python, SQL, assembler and Prolog labs and thirteen more browser labs (Flowchart Studio, Translator, Programming Tasks, Data Structures, Algorithms, Data, Networks, Database Designer, Compiler, Systems, OOP, Testing, Mock Paper) with their browser-storage keys, the jsDelivr CDN that serves the Python runtime, examiner comments in the question bank, and updated licences, accessibility notes and security scope.
Terms of UsePrivacy PolicyCookies & Local StorageEducational DisclaimerAskZ & AI TransparencyAcceptable Use PolicyCopyright, Trademarks & TakedownAccessibility StatementSecurity & Responsible Disclosure
First publication of all thirteen documents.
Terms of UsePrivacy PolicyCookies & Local StorageEducational DisclaimerAskZ & AI TransparencyAcceptable Use PolicyCopyright, Trademarks & TakedownTestimonials & User ContentTuition, Success Packs & Merchandise TermsChild Safety & SafeguardingCommunity GuidelinesAccessibility StatementSecurity & Responsible Disclosure
The essentials
The agreements that apply to everyone who opens the site.
Terms of Use
The agreement between you and CS with ZAK when you use the website, the tools, AskZ and ZAPP.
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Privacy Policy
What information the site, AskZ and ZAPP handle, where it goes, how long it stays, and your rights over it.
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Cookies & Local Storage
Exactly which cookies and browser-storage keys the site uses, what each one is for, and how to control them.
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Educational Disclaimer
What this site is (a teacher's free resources) and is not (Cambridge, your exam centre, or a guarantee of grades).
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AI, content & copyright
How AskZ works, whose material is whose, and how to get something taken down.
AskZ & AI Transparency
You are talking to an AI. What AskZ is, how it answers, what it does with your messages, and its limits.
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Acceptable Use Policy
What you may not do with the site, the tools, AskZ or our community spaces — and what happens if you do.
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Copyright, Trademarks & Takedown
Who owns what on the site, how Cambridge material is acknowledged, and how rights-holders get something removed.
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Testimonials & User Content
What happens when you send us a testimonial, correction, question or anything else — and how to withdraw it.
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Tuition & paid services
Classes, Success Packs, ZAKATHON, merchandise — and how we look after students.
Tuition, Success Packs & Merchandise Terms
Enrolment, fees, cancellations and refunds for classes, ZAKATHON, Success Packs and merchandise.
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Child Safety & Safeguarding
How ZAK and the centres keep students safe in class, online and in groups — and what to do if you are worried.
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Community & trust
Group rules, accessibility, security and how to reach us about any of it.
Community Guidelines
House rules for ZAK's Facebook groups and pages, the Discord server, class WhatsApp groups, YouTube comments and ZAKATHON.
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Accessibility Statement
Our commitment to WCAG 2.2 AA, what works today, what doesn't yet, and how to tell us about a barrier.
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Security & Responsible Disclosure
How the site is protected, and how to report a vulnerability safely (and be thanked for it).
Read
Requests and complaints
- Privacy request (access, delete, correct) — email with “Privacy request” in the subject. 30-day response.
- Takedown (copyright/trademark) — “Takedown” in the subject. Acted on within 3 working days.
- Security — “Security” in the subject, or see security.txt. 3-working-day acknowledgement.
- Safeguarding — “Safeguarding” in the subject, or WhatsApp +92-3-111-222-ZAK. Same-day for a child at risk.
- Accessibility — “Accessibility” in the subject. 5 working days.
- Refunds & tuition — “Refund” in the subject; your centre or the admissions team first.
Operated by Zafar Ali Khan, Karachi, Pakistan · contact@cswithzak.com · +92-3-111-222-ZAK